Customer Information

Guest Services

How to Shop at The American Institute For Financial Education

We want you to be satisfied with your online shopping experience. Should you have any questions please email us at

Secure Shopping Online:

Our website utilizes the highest level of security and encryption.  Every time you send your credit card number and your billing and shipping information through our website, rest assured we're using the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Your credit card number is also encrypted when that information is transferred to our Fulfillment Headquarters.

Please note: e-mail is not encrypted! Please do not transmit credit card numbers via e-mail.

All the items you select will be viewable in your shopping cart:

Once all the items you desire are viewable in your shopping cart, enter your zip code to calculate shipping cost, and then click the checkout button.  You will be directed to supply shipping and billing information, and will receive a confirmation that your order has been placed. You will receive a confirmation e-mail once our Fulfillment Department receives the order. We typically ship in stock items within 48 hours of receipt, Monday - Friday.

Although we make every effort to stay in stock in all the items we show on our web site, there may be times when we are out of stock on a requested item.  Should this occur, we will send an e-mail notification of the stock outage, and you will have the option of canceling the order at that time, or waiting until the item is available.

How to Order by Phone:

If you would prefer to order via the phone, please call 1-877-346-3399 24 hours a day to speak with a customer service representative.

Ordering by Mail with Checks or Money Orders:

We can also accept checks and money orders for online items. All instruments of currency must be in US dollars payable from a US bank.

Send item request and payment to

The American Institute For Financial Education
1717 N. Bayshore Drive
Miami  FL  33132

Allow 7 to 10 days for receipt of your mail request in addition to our regular shipping time.

How to Return:

AIFE gladly accepts returns or exchanges on unused merchandise within 30 days of purchase. Return by Mail: Address your prepaid, insured package to

The American Institute For Financial Education
Attn: Customer Returns
1717 N. Bayshore Drive
Miami  FL  33132

Please include your name, address, daytime phone number, order number and reason for return or exchange. Please allow up to 14 business days for your refund or exchange to be completed. You will be credited for the returned merchandise only, all shipping fees are non-refundable.

Shipping information for USA:

Amount of Purchase Shipping & Handling Fee:
Up to $50.00 $8.95
$50.01 - $100.00 $10.95
$100.01 - $150.00 $12.95
$150.01 - $200.00 $14.95
$200.01 - $250.00 $16.95
Over $250.00 Add $2.00 of each 50.00 increment
Rush Delivery - 2 Day UPS Add $30.00

Fees charged for shipping are non-refundable.

Live Investment Seminars:
The registration fee is the total fee. There are no sales taxes or other applicable fees.

If you have any questions or comments while shopping with us, please e-mail us at:

P O Box 416407
Miami Beach, FL - 33141